Return policy

High Society 14-Day Return Policy

We are dedicated to offering premium products and exceptional customer service. If for any reason you're not fully satisfied with your purchase, you can return the item within 14 days of receiving it, subject to the following terms and conditions:

1. Return Eligibility

  • Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
  • Sale or “Non-Returnable” items cannot be returned but may be exchanged for a gift card.

2. How to Start a Return

  • Send us an email with your order number to main@highsocietydress.com
  • Choose whether you would like a refund, exchange, or store credit.

3. Return Shipping Costs

  • You are responsible for the cost of return shipping, and the original shipping fee is non-refundable.
  • If you choose to self-ship, please use a reliable shipping service with tracking to ensure the safe return of the item.

4. Return Inspection and Approval

  • Once your returned item is received, it will be inspected to ensure it meets the return criteria.
  • You will be notified via email whether your return is approved or rejected.

5. Refund Process

  • Refunds will be issued using the original payment method.
  • Please allow up to 14 business days for your refund to appear on your account. Processing times may vary depending on your bank or payment provider.

6. Exclusions

  • We do not accept international exchanges. Returns are accepted for eligible items, but international exchanges are not available.

7. Contact Information

  • If you have any questions or need assistance with your return, please contact our customer support team at main@highsocietydress.com

8. Policy Changes

  • High Society Dress reserves the right to modify this returns policy at any time. Any changes will take effect immediately upon posting on our website.

By making a purchase at High Society Dress, you confirm that you have read and agreed to this return policy.